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Webinar: Patient/Doctor Communication: Beyond the Basics

Webinar: Patient/Doctor Communication: Beyond the Basics

CME Credit
  • Up to 1.5 credits of General CME

Product Number: 02250028U

Media Type:

Product
Selection
Member
Price
Nonmember
Price
Qty
Recording $75.00 $110.00
+
-

Overview

Doctor/Patient Communications: Beyond the Basics 
90 minutes

Presented by:
Robert A. Mazzoli, MD — Moderator
Anuradha Mishra, MD
Mary Lou M. Jackson, MD

Description:
Sharing bad news is a part of every practice. Understanding and reducing the negative impact these interactions have on you and your staff will lead to improved patient relationships, workplace satisfaction and mitigate malpractice risk.

Join this webinar to hear Academy-selected experts outline the most effective strategies for patient communication and education. Ensure your communication supports a healthy and ethical environment for everyone in your practice.

Attend this webinar to:

  • Learn effective strategies for breaking bad news to a patient;
  • Understand best practices for disclosing a medical error;
  • Recognize the emotional effect of having difficult conversations with patients;
  • Develop strategies for de-escalating interactions with a disgruntled patient.

Who should attend:
This webinar is applicable to all ophthalmologists and residents who see patients.

CME: Earn 1.5 CME credits for this webinar. Only the person who registers for the webinar will receive the CME credit.

This activity is supported by an unrestricted educational grant provided by Regeneron.

Attention residents: Sign up now for complimentary webinar registration and recordings. Free seats for live webinars are limited. Register today at aao.org/store. For live webinars, choose Resident Webinar. For recorded webinars, choose Recording. Your 100% discount will be shown at checkout.

Save up to 30% when you order multiple live/recorded clinical education webinars. Your discount will be reflected in shopping cart. Visit aao.org/store today.

For more information, contact Customer Service at 866.561.8558, or +1 415.561.8540, 8 a.m. to 5 p.m. Pacific Time, Monday through Friday.

The American Academy of Ophthalmology is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Live Webinar
The American Academy of Ophthalmology designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Recorded Webinar
The American Academy of Ophthalmology designates this enduring material for a maximum of 1.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

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FAQs

Why does the product description say that I can only purchase a quantity of one?
Access to the webinar is dependent upon the login credentials of the individual who purchased it.

Do I need an internet connection to view the live webinar or recording?
Yes, you will need an internet connection to view the webinar on your computer (PC or Mac) or mobile device.

How will I receive my confirmation of payment and registration instructions for the webinar?
Once registered you will receive an email confirmation with instructions on how to log in to the webinar. If you have not received the email check your spam folder or contact our Customer Service Department at customer_service@aao.org or call 866-561-8558 (US only) or 415-561-8540.

Where do I go to view to the live webinar?
Go to the Academy’s home page www.aao.org, log in with the user name and password of the person that purchased the webinar and click on the link for “My Online Products.” You can open the link to the webinar 15 minutes prior to the start time. Audio will be silent until the speaker starts the presentation.

How do I listen to the webinar?
Use a computer with an internet connection and listen with speakers, your headphones or by calling the call-in number listed on your email confirmation.

Why does the product description say that I can only purchase a quantity of one?
Access to the webinar is dependent upon the login credentials of the individual who purchased it.

Do I need an internet connection to view the live webinar or recording?
Yes, you will need an internet connection to view the webinar on your computer (PC or Mac) or mobile device.

How will I receive my confirmation of payment and registration instructions for the webinar?
Once registered you will receive an email confirmation with instructions on how to log in to the webinar. If you have not received the email check your spam folder or contact our Customer Service Department at customer_service@aao.org or call 866-561-8558 (US only) or 415-561-8540.

Where do I go to view to the live webinar?
Go to the Academy’s home page www.aao.org, log in with the user name and password of the person that purchased the webinar and click on the link for “My Online Products.” You can open the link to the webinar 15 minutes prior to the start time. Audio will be silent until the speaker starts the presentation.

How do I listen to the webinar?
Use a computer with an internet connection and listen with speakers, your headphones or by calling the call-in number listed on your email confirmation.

Where do I go to view the webinar recording?
Go to the Academy’s home page www.aao.org, login with the user name and password of the person that purchased the webinar and click on the link for “My Online Products.” The recorded webinar is usually available ten days after the live webinar date. Go to the Academy’s home page www.aao.org, login with the user name and password of the person that purchased the webinar and click on the link for “My Online Products.” The recorded webinar is usually available ten days after the live webinar date.