Doctor/Patient Communications: Beyond the Basics
Robert A. Mazzoli, MD — Moderator
Anuradha Mishra, MD
Mary Lou M. Jackson, MD
Sharing bad news is a part of every practice. Understanding and reducing the negative impact these interactions have on you and your staff will lead to improved patient relationships, workplace satisfaction and mitigate malpractice risk.
Join this webinar to hear Academy-selected experts outline the most effective strategies for patient communication and education. Ensure your communication supports a healthy and ethical environment for everyone in your practice.
Attend this webinar to:
- Learn effective strategies for breaking bad news to a patient;
- Understand best practices for disclosing a medical error;
- Recognize the emotional effect of having difficult conversations with patients;
- Develop strategies for de-escalating interactions with a disgruntled patient.
Who should attend:
This webinar is applicable to all ophthalmologists and residents who see patients.
CME: Earn 1.5 CME credits for this webinar. Only the person who registers for the webinar will receive the CME credit.
This activity is supported by an unrestricted educational grant provided by Regeneron.
Attention residents: Sign up now for complimentary webinar registration and recordings. Free seats for live webinars are limited. Register today at aao.org/store. For live webinars, choose Resident Webinar. For recorded webinars, choose Recording. Your 100% discount will be shown at checkout.
Save up to 30% when you order multiple live/recorded clinical education webinars. Your discount will be reflected in shopping cart. Visit aao.org/store today.
For more information, contact Customer Service at 866.561.8558, or +1 415.561.8540, 8 a.m. to 5 p.m. Pacific Time, Monday through Friday.
The American Academy of Ophthalmology is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
The American Academy of Ophthalmology designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The American Academy of Ophthalmology designates this enduring material for a maximum of 1.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.