Webinar: Benchmarking: Use KPIs to Improve Practice Profit & Efficiencies

Product Number

Media Type: Webinar

Grouped product items
Product Selection Member Price Nonmember Price Qty
Recording $185.00 $236.00

Webinar: Benchmarking: Use KPIs to Improve Practice Profit & Efficiencies

Webinar: Benchmarking: Use KPIs to Improve Practice Profit & Efficiencies
Special Offers:
30% off
 on any 2 to 4 practice management webinars (live or recorded) in a single order*
40% off when you order 5 or more in a single order*

Derek Preece, principal and executive consultant with BSM Consulting
Ann. M. Hulett, CMPE, CEO of EyeHealth Northwest, PC
Susan M. Loen, OCS, practice administrator at Bucks-Mont Eye Associates


Benchmarking provides practices with a distinct competitive advantage. In this 60-minute webinar, you’ll review case studies and learn how vital, comparative insights about financial performance and practice efficiency can significantly increase profitability. You'll also learn how the Academy’s AcadeMetrics™ benchmarking tool — free for Academy and AAOE members — can help you detect areas of your business that are not performing within normal limits.

At the end of the webinar you will be able to:
  • Identify key ophthalmology practice benchmark categories;
  • Analyze your practice using the most important key performance indicators (KPIs);
  • See how your practice compares with similar practices across the country;
  • Use benchmarking data to make valuable process improvements;
  • Effectively participate in the free Academetrics benchmarking program.

Who should attend:
Ophthalmologists, practice administrators or managers

Speaker Bios:
Derek Preece, principal and executive consultant with BSM Consulting, consults with ophthalmology practices in the areas of strategic planning, management techniques, mergers and acquisitions and financial analysis. He has experience as an ophthalmology practice administrator and regional manager for an ambulatory surgery center company. He is a frequent lecturer at national ophthalmology society meetings and is an active author with dozens of articles for eye care publications to his credit.

Ann. M. Hulett, CMPE, is the CEO of EyeHealth Northwest in Portland, Ore., comprised of 26 ophthalmologists, 10 ODs, two ASCs and over 350 employees. She has 25 years’ experience as a medical practice administrator, 14 in ophthalmology. She was the administrator at Rocky Mountain Eye Center in Pueblo, Colo. and the CFO and CEO of a large cardiology practice in New Mexico. She is an Academy Secretariat Award recipient and a former board member of AAOE.

Susan M. Loen, OCS, is the administrator of Bucks-Mont Eye Associates, a nine-provider practice in Pennsylvania. She has extensive practice management experience in ophthalmology. She is a member of AAOE's board of directors and EHR, content and leadership development committees. She is a 2016 recipient of the Academy Secretariat Award for her contributions to AAOE.

Note: All registrants of the live webinar get the recording at no additional charge. 

*Please limit the quantity of your order of each live webinar topic and recorded webinar topic to one.
*You will receive an email confirmation with detailed instructions on how to access the webinar.

Contact Customer Service at customer_service@aao.org or call +1 415.561.8540.
Normal business hours of the Academy's Service Center are 8:00 a.m. through 5:00 p.m. Pacific Time, Monday through Friday

Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account
Why does the product description say that I can only purchase a quantity of one?
Access to the webinar is dependent upon the login credentials of the individual who purchased it.

How will I receive my confirmation of payment and registration instructions for the webinar?
Once registered you will receive an e-mail confirmation with instructions on how to log in to the webinar. If you have not received the e-mail check your spam folder or contact our Customer Service Department at customer_service@aao.org or call 866-561-8558 (US only) or 415-561-8540.

Do I need an Internet connection to view the webinar?
Yes, you will need an Internet connection to view the webinar on your computer (PC or Mac) or mobile device.

Where do I go to view the webinar?
Go to the Academy’s home page aao.org, log in with the user name and password of the person that purchased the webinar and click on the link for My Online Products. You can open the link to the webinar 30 minutes prior to the start time. Audio will be silent until the speaker starts the presentation.

How do I listen to the webinar?
Use a computer with an Internet connection and listen with speakers, your headphones or by calling the call-in number listed on your e-mail confirmation.

Where do I get the handout for the webinar?
The person registered for the webinar will receive reminder e-mails with the link to the handout. If you are not able to open the handout from the confirmation e-mail select the View in your browser link. The handout will also be available online during the live webinar.

Is the webinar recording included with the purchase of the webinar?
Registrants that purchase the live webinar will be given access to the webinar recording approximately 10 days after the webinar presentation. The instructions to access the recording will be included in your e-mail confirmations.
© 2019, American Academy of Ophthalmology