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The Lean Practice: A Step-by-Step Guide to Running an Efficient and Profitable Ophthalmic Practice

Product Number
0121002V

Media Type: eBook

Availability: In stock

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The Lean Practice: A Step-by-Step Guide to Running an Efficient and Profitable Ophthalmic Practice

The Lean Practice: A Step-by-Step Guide to Running an Efficient and Profitable Ophthalmic Practice

Increase your practice’s profitability while significantly improving patient satisfaction with the most complete lean management program designed specifically for ophthalmology.

”After three months [using lean], we improved our patient satisfaction scores to 10 out of 10 [and] reduced average visit time for patients by 48 percent. The practice saw 23 percent growth in a tranquil and calm clinic environment.”  – José Agustin Martinez MD, Austin Retina Associates

You are challenged every day to do more with less. Lean practice management is a simple yet transformative methodology that enables you to not only meet the challenge, but to thrive.

Using "kaizen" (a cycle of continuous improvement defined as: Plan > Do > Check > Act), lean management creates the greatest value by empowering front-line staff, streamlining clinic flow and rigorously reducing patient wait times – all without additional staff or resources. 

The Lean Practice eBook features:

  • clear instructions
  • case studies
  • downloadable worksheets and other tools

These tools will help you:

  • Observe and assess your practice process from the patient's perspective;
  • Employ continuous improvement in your practice;
  • Empower your staff to quickly try and implement solutions that eliminate delays and lost revenue;
  • Improve clinic flow and scheduling based on your practice data;
  • End work days on time and significantly reduce stress among physicians, staff and patients.

The eBook walks you step-by-step through three sections:

  • Section 1: Create and Empower the Front-Line Team
    • Gauge the current state of your practice and develop tools to increase revenue, practice efficiency and patient satisfaction

  • Section 2: Create the Lean Team Space
    • A deep dive into building a dedicated team around a physician, and the power of visual communication in the clinic

  • Section 3: The Integrated Lean Clinic
    • Implement transformational strategies to improve scheduling, streamline clinic flow and create more physician time for patients

eBook Format: Read Academy eBooks online from most any computer, or download eBooks to your mobile device with the free Academy eBooks app. Click on the FAQs tab for important information about how to access your eBook after purchase.

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How do I access an Academy eBook?

To access from nearly any computer with an Internet connection:

  • Log in to aao.org/myonlineproducts with your Academy username and password.
  • Click on The Lean Practice: A Step-by-Step Guide to Running an Efficient and Profitable Ophthalmic Practice in the menu to activate your access.
To access from your Apple iPad® or iPhone®:
  • Log in to aao.org/myonlineproducts with your Academy username and password.
  • Click on The Lean Practice: A Step-by-Step Guide to Running an Efficient and Profitable Ophthalmic Practice in the menu to activate your access.
  • Download the AAO eBooks app from the App Store.
  • Log in to the app with your Academy username and password.
  • Tap on the icon of the book you want to read.
  • Use the app to download a book to read offline.
To access from your Android™ tablet or smartphone:
  • Log in to aao.org/myonlineproducts with your Academy username and password.
  • Click on The Lean Practice: A Step-by-Step Guide to Running an Efficient and Profitable Ophthalmic Practice in the menu to activate your access.
  • Download the AAO eBooks app from the Google Play Store.
  • Log in to the app with your Academy username and password.
  • Tap on the icon of the volume you want to read.
  • Use the app to download a book to read offline.
What are the System Requirements?

The eBook has 3 downloadable forms that you can print and fill out or save to your device. To enable the fillable feature, you must open the saved form in Acrobat Reader DC, Acrobat 9 Pro, Pro Extended, or Standard, Acrobat 8 Professional, or Acrobat 3D Version 8. This fillable feature is not available in Adobe Reader.

  • For PCs: Windows 7 or 8; with Google Chrome; Firefox; Safari 5+; or Internet Explorer 10 or 11
  • For Macs: Mac OS X with Safari 5+
  • For Android tablets and smartphones: Android 4+
  • For Apple iPad and iPhone: iOS 7+

This product is not recommended for use with tablet or smartphone operating systems that are not installed by the manufacturer. This product is not recommended for smartphones with screens smaller than five inches.

When will my access to this product end?
Customers may access this product until January 10, 2021.
This product was built to be compatible with operating systems that are current at the time the product launched. However, the Academy cannot guarantee compatibility with future operating system and third-party software updates.

© 2018, American Academy of Ophthalmology