Instructions for Access and Use
Ultimate Documentation Compliance Training
for Scribes and Technicians
Accessing the Product for Yourself
- After purchasing the product from aao.org/store, you’ll receive an email from licensekeys@aao.org with unique alphanumeric code(s).
- Redeem your code by visiting aao.org/accesskeys, entering your code in the code field and clicking submit. (Note: The code is non-transferrable once redeemed.)
- Visit aao.org/myonlineproducts, log into your account, and click on the link for 'Ultimate Documentation Compliance Training for Scribes and Technicians'
Giving Access to Someone Else
- After purchasing the product from aao.org/store, you’ll receive an email from licensekeys@aao.org with unique alphanumeric codes and instructions.
- Send an unused access key to the user. Remind them that the key is non-transferrable once redeemed.
- Instruct them to visit www.aao.org/accesskeys
- Instruct them to enter the access key and click Submit.
- Instruct them to log in with their AAO.org account (the account they would like to have associated with this product) or to create an account if they do not already have one secure.aao.org/aao/CreateAccount
- Instruct them to visit www.aao.org/myonlineproducts
- Instruct them to click on ‘Ultimate Documentation Compliance Training for Scribes and Technicians’
Viewing Videos
- After redeeming your license key, visit www.aao.org/myonlineproducts and click on “Ultimate Documentation Compliance Training for Scribes and Technicians.”
- Choose a topic and click “View Video.” The video will open on a new browser window.
Downloading the Handout
Below the video is a link for “Handout." Click to download it to your computer. (Note: There is only one handout. All the slides, fact sheets and reference materials for all 12 modules are compiled in this one 314-page PDF file.)
Taking the Quiz
- From the product’s main page where you see all 12 modules (accessed through aao.org/myonlineproducts), click “Start” to take the quiz for your chosen module.
- Read “About the Exam” and “Terms and Conditions,” accept the terms and click “Submit.”
Answering, Exiting and Submitting the Exam
- Answer the exam by clicking one of the four answers.
- Advance by clicking either the “Next” button or one of the circles to the left of the list of questions.
- To submit the exam for scoring click “Submit Exam.” To exit the exam so you can resume another day, click “Exit Exam.” (Note: Exiting the exam will not delete your previous answers.)
Getting Your Score
- Answer the questions. The passing score is 100%.
- If you pass, a short survey will appear. Complete this survey to show links for your certificates.
- If you do not pass, a new link to start the exam will appear.
Retaking the Quiz
- The passing score is 100%. If you do not pass, a new link to start the exam will appear.
Downloading the Your Certificates of Completion
- The passing score is 100%. If you pass, a short survey will appear. Complete this survey to show links for your certificates.
- Download your certificate general certificate of completion and/or your IJCAHPO certificate.(IMPORTANT: The program ID for all modules/courses is 000010025700018. Credits expire April 30, 2023.)
- For your AAPC certificate, download How to Get Your AAPC CEU Certificate (PDF). (IMPORTANT: Report your credits to AAPC before April 30, 2022.)
Questions? Contact Customer Service at customer_service@aao.org or +1-415-561-8540.