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Return Policy

Return Policy

The Academy takes great pride in offering the highest quality educational products, and your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return it within thirty (30) days for a full refund (shipping fees excluded).

For return instructions, please contact the Academy’s Service Center:

By email:
customer_service@aao.org
Please include your name, customer number (if available), order number and the product description (name, product number and/or ISBN) in your email
By phone:
866.561.8558 (toll-free, U.S. and Canada only)
+1 415.561.8500 (from outside the U.S.)
The Academy is open Monday – Friday, 8 a.m. – 5 p.m., Pacific Time

© 2024, American Academy of Ophthalmology. All content published by the Academy is protected by copyright law and the Terms of Service. This content may not be reproduced, copied, or put into any artificial intelligence program, including large language and generative AI models, without permission from the Academy.