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NOTE: physical orders will not ship between February 27 and March 4 due to our annual inventory review. Orders placed during this time will ship on March 5. Digital products are not affected.

Contact Us

Contact Us

We are happy to answer your questions regarding Academy products. Please email us at customer_service@aao.org or call 866.561.8558 (toll free from the US or Canada) or +1 415.561.8540.

Normal business hours of the Academy's Service Center are 8:00 a.m. through 5:00 p.m. Pacific Time, Monday through Friday. While we try to respond to all email messages within 24 hours, occasional heavy volume may cause a delay of a day or two. Thank you for your patience.

For specific information on medical problems or conditions, consult your ophthalmologist or family physician for assistance.

© 2019, American Academy of Ophthalmology