We are happy to answer your questions regarding Academy products. Please email us at customer_service@aao.org or call 866.561.8558 (toll free from the US or Canada) or +1 415.561.8540.
Normal business hours of the Academy's Service Center are 8:00 a.m. through 5:00 p.m. Pacific Time, Monday through Friday. While we try to respond to all email messages within 24 hours, occasional heavy volume may cause a delay of a day or two. Thank you for your patience.
For specific information on medical problems or conditions, consult your ophthalmologist or family physician for assistance.