Solve Your Coding and Practice Management Challenges 

Schedule an Appointment with Academy Experts

In the age of telemedicine, hybrid exams, coding challenges and shifting E/M documentation requirements, the Academy's senior coding and practice management consultants are your first line of defense for avoiding claim denials and safeguarding your practice's revenue.  Schedule consultations with well-known and respected Academy experts to ensure your practice's success.

The comprehensive suite of services includes:

  • E/M, coding and reimbursement education
  • Finance, benchmarking and revenue cycle management
  • Bootcamp trainings for front desk, tech and clinical staff
  • Chart audits for compliance, private equity or practice purchases
  • Complete plan support for opening new or satellite offices and physician onboarding
Appointments are now available via video conference. Tell us what services you need and an Academy representative will respond. 

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"We've increased collections to above 95% with your training.”
- NASRIN MANI, MD, CALIFORNIA RETINA ASSOCIATES

 


Academy Experts

Joy Woodke, COE, OCS, OCSR
Academy Director of Coding and Reimbursement

Joy Woodke

Joy is the Academy's director of coding and reimbursement. Her 30-plus years of experience in ophthalmology includes all aspects of practice management, accounting, coding and billing. Joy is the author of The Profitable Retina Practice series, contributing author to the Academy's coding products line and recipient of the Academy's Secretariat and Achievement Awards.

Matthew Baugh, MHA, COT, OSC, OCS, OCSR 
Academy Coding and Reimbursement Manager

Matthew Bough

Matt's experience in ophthalmology includes a long tenure at the University of Utah overseeing compliance, internal audits and staff training. Matt is a contributing author to Academy coding products and recipient of the Academy's Secretariat Award.

Heather Dunn, COA, OCS 
Academy Coding and Reimbursement Manager

Heather Dunn

Heather was the practice manager at Family Eye Care of the Carolinas for more than 15 years. She brings strong consulting skills in coding, staff training and practice operations to her new role at the Academy.

Frequently Asked Questions

How does the consultation take place?

Hourly consultations are provided by phone or video conference; daily consultations are generally performed on-site and also include a pre-planning call and a follow-up call.

How much do consultation services cost?

  • Hourly remote (offsite) - Academy members: $300 per hour  / nonmembers: $750 per hour 
  • Daily onsite - Academy members: $4500  / nonmembers: $9500  


What's included in the price of daily onsite consultations?

  • One-hour pre-planning phone call 
  • Four hours of on-site consultation ($300 per hour for each additional hour)
  • Travel, lodging and meals
  • One hour of follow-up via phone/email to review summary report


What types of guidance will Academy experts provide?

Each private consultation is tailored towards your unique situation. For example, our experts can advise you and your team on special topics such as unique modifiers, or how to conduct internal chart audits of E/M and Eye visit codes, or help you create an efficient billing process that optimizes collections performance. You are encouraged to suggest topics for discussion and prepare a list of questions.


Is CME offered for consulting education?

Yes! Depending on the topic of the education, consultants can request CME for both live and enduring education.



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Questions? Contact consulting@aao.org 

© 2022, American Academy of Ophthalmology