Solve Your Ophthalmic Coding and Practice Management Challenges 

Schedule an Appointment with Academy Experts

In the age of cyberattacks, shifting E/M documentation requirements, increased Medicare audits, and technician shortages, the Academy's senior coding and practice management consultants are your first line of defense for avoiding claim denials, training clinical staff, and safeguarding your practice's revenue. 

The comprehensive suite of Academy ophthalmic consulting services includes:

  • Customized education for E/M, coding and reimbursement
  • Chart audits for compliance, private equity or practice purchases
  • Comprehensive reviews of your documentation to prepare for targeted audits
  • Finance, benchmarking and revenue cycle management
  • Bootcamp trainings for front desk, tech and clinical staff
  • Complete plan support for physician onboarding and opening new or satellite offices
  • Comprehensive training for new and advancing technicians, scribes, and clinical staff
  • Appointments available in-person or by video conference

Schedule ophthalmic practice consultations with well-known and respected Academy experts today and ensure your success.


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"We've increased collections to above 95% with your training.”
- NASRIN MANI, MD, CALIFORNIA RETINA ASSOCIATES

 


Academy Experts

Joy Woodke, COE, OCS, OCSR
Academy Director of Coding and Reimbursement

Joy Woodke

Joy's 30+ years of ophthalmology practice management experience includes leading all aspects of business management, accounting, coding and billing. She is the Academy's director of coding and reimbursement and a well-known educator, the author of The Profitable Retina Practice series, and a recipient of the Academy's Secretariat and Achievement Awards.

Matthew Baugh, MHA, COT, OSC, OCS, OCSR 
Academy Coding and Reimbursement Manager

Matthew Bough

Matthew's practice management experience includes overseeing compliance, internal audits, quality improvement projects, clinical operations, and optimizing reimbursement. He's also worked on ophthalmic clinical teams as a technician supervisor and scribe. Matthew is a contributing author to Academy coding products and recipient of the Academy's Secretariat Award.

Heather Dunn, COA, OCS, OCSR 
Academy Coding and Reimbursement Manager

Heather Dunn

Heather has more than 20 years of experience in ophthalmology practices. She worked as an ophthalmic assistant, optical technician, insurance biller, and then was administrator of a private practice for 17 years. Under direction of the AAPOS, she helped initiate a practice manager program for pediatric ophthalmology and was issued an Academy achievement award. She is a contributing author of the Academy coding products line.  

Amy Jost, MEd, COMT 
Ophthalmic Technician Trainer

Matthew Bough

Amy Jost has more than 27 years of experience in ophthalmology, including clinical staff training at a large multi-specialty practice and as director of the ophthalmic assistant program at an accredited college. She has developed hundreds of lectures, workshops, training programs, and educational resources for ophthalmic practices, industry, and academia. She currently chairs the AAOP Editorial Committee.

Frequently Asked Questions

How does the consultation take place?

Hourly consultations are provided by phone; daily consultations can be performed virtually by phone or video conference, or on-site with a pre-planning call and a follow-up call.

How much do consultation services cost?

  • Hourly remote (offsite) - Academy members: $300 per hour  / nonmembers: $750 per hour 
  • Daily onsite - Academy members: $3600  / nonmembers: $7200  


What's included in the price of daily onsite consultations?

  • One-hour pre-planning phone call 
  • Eight hours of on-site consultation ($300 per hour for each additional hour)
  • Travel, lodging and meals
  • One hour of follow-up via phone/email to review summary report


What types of guidance will Academy experts provide?

Each private consultation is tailored towards your unique situation. For example, our experts can advise you and your team on special topics such as contigency planning for unforeseen financial disruptions, how to conduct internal chart audits of E/M and Eye visit codes, or help you create an efficient billing process that optimizes collections performance. You are encouraged to suggest topics for discussion and prepare a list of questions.


Is CME offered for consulting education?

Yes! Depending on the topic of the education, consultants can request CME for both live and enduring education.



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Questions? Contact consulting@aao.org 

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