Solve Your Coding and Practice Management Challenges 

Schedule an Appointment with Academy Experts

In the age of cyberattacks, shifting E/M documentation requirements, telemedicine, and increased Medicare audits, the Academy's senior coding and practice management consultants are your first line of defense for avoiding claim denials and safeguarding your practice's revenue. 

The comprehensive suite of Academy consulting services includes:

  • Customized education for E/M, coding and reimbursement
  • Chart audits for compliance, private equity or practice purchases
  • Comprehensive reviews of your documentation to prepare for targeted audits
  • Finance, benchmarking and revenue cycle management
  • Bootcamp trainings for front desk, tech and clinical staff
  • Complete plan support for physician onboarding and opening new or satellite offices
  • Appointments available in-person or by video conference

Schedule consultations with well-known and respected Academy experts today and ensure your practice's success.


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"We've increased collections to above 95% with your training.”
- NASRIN MANI, MD, CALIFORNIA RETINA ASSOCIATES

 


Academy Experts

Joy Woodke, COE, OCS, OCSR
Academy Director of Coding and Reimbursement

Joy Woodke

Joy's 30+ years of practice management experience in ophthalmology includes leading all aspects of business management, accounting, coding and billing. She is the Academy's director of coding and reimbursement and a well-known educator, the author of The Profitable Retina Practice series, and a recipient of the Academy's Secretariat and Achievement Awards.

Matthew Baugh, MHA, COT, OSC, OCS, OCSR 
Academy Coding and Reimbursement Manager

Matthew Bough

Matthew's practice management experience includes overseeing compliance, internal audits, quality improvement projects, clinical operations, and optimizing reimbursement. He's also worked on ophthalmic clinical teams as a technician supervisor and scribe. Matthew is a contributing author to Academy coding products and recipient of the Academy's Secretariat Award.

Heather Dunn, COA, OCS 
Academy Coding and Reimbursement Manager

Heather Dunn

Heather has held positions as an ophthalmic assistant, optical technician, insurance biller, and senior administrator. Under direction of the AAPOS, she helped initiate a practice manager program for pediatric ophthalmology. Heather was a member of the 2019 Ophthalmic Practice Administrators Leadership Program (OPAL) and is a contributing author of the Academy coding product line.  

Frequently Asked Questions

How does the consultation take place?

Hourly consultations are provided by phone; daily consultations can be performed virtually by phone or video conference, or on-site with a pre-planning call and a follow-up call.

How much do consultation services cost?

  • Hourly remote (offsite) - Academy members: $300 per hour  / nonmembers: $750 per hour 
  • Daily onsite - Academy members: $3600  / nonmembers: $7200  


What's included in the price of daily onsite consultations?

  • One-hour pre-planning phone call 
  • Eight hours of on-site consultation ($300 per hour for each additional hour)
  • Travel, lodging and meals
  • One hour of follow-up via phone/email to review summary report


What types of guidance will Academy experts provide?

Each private consultation is tailored towards your unique situation. For example, our experts can advise you and your team on special topics such as contigency planning for unforeseen financial disruptions, how to conduct internal chart audits of E/M and Eye visit codes, or help you create an efficient billing process that optimizes collections performance. You are encouraged to suggest topics for discussion and prepare a list of questions.


Is CME offered for consulting education?

Yes! Depending on the topic of the education, consultants can request CME for both live and enduring education.



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Questions? Contact consulting@aao.org 

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