What is the file format of the animations?
Can I post the animations to my website?
Yes, under the licensing, you are free to post the animations to your practice website.
Can I post the animations to YouTube?
You can post the animations to YouTube and embed the animations on your website, however, the privacy setting must be “unlisted,” so they do not show up in web searches.
Do the animations have closed captioning?
No, the animations do not have closed captioning.
What is the file size of the entire collection?
The collection with English and Spanish versions is approximately 2.6 GB.
Are the animations web-based/hosted/streamed from your site?
No, they are not. Once purchased, the animations will appear in the “My Online Products” section of your account at aao.org. To play the files, you need to download them to your computer.
Is it possible to make a DVD from the video file(s)?
Yes. There are many free sites online that will author and burn a DVD. We recommend FreeMake.
Can I put the animations on my iPad?
Yes. Download the files to your computer, then add to iTunes. Connect the iPad to your computer/iTunes and then synch the files to the iPad. More detailed instructions are available in your account after purchase.
How many computers/iPads can I put this on?
There is no device limit. However each purchase grants a license for up to five physicians in your practice. For use by more than five physicians, additional licenses must be purchased.
Is the cost of the animation collection a one-time fee or do I have to pay a yearly subscription?
It’s a subscription-based product. If you fail to renew each year, you will lose access to the animations through the Academy site.
Do the animations all run continuously as one file?
No, each animation within the collection is its own file.
What is the length of each animation?
The average length of each animation is 15-45 seconds. This collection includes 13 animations in English and 13 in Spanish.
Still have questions?
Contact Customer Service at firstname.lastname@example.org or call +1 415.561.8540.
Normal business hours of the Academy's Service Center are 8:00 a.m. through 5:00 p.m. Pacific Time, Monday through Friday.